Chatting Blog
Advice for warmer conversations and faster support.
Practical live chat guidance for small teams that need to educate, convert, and support without sounding like a script.
Conversion
7 ways Shopify stores use live chat for growth, not just support
Most Shopify stores use live chat for support. The better ones use it for product advice, checkout rescue, lead capture, and conversion growth.
Tina•1 May 2026•9 min read
Conversion
Getting traffic but not enough sales or leads? How to find what is blocking conversions
Getting traffic but not enough sales or leads usually means something in the journey is creating friction, confusion, or doubt. Here is how to find it.
Tina•17 Apr 2026
Conversion
Contact forms are where leads go to die
Contact forms have a 2% conversion rate. Live chat converts at 6%+. Here's why — and how to make the switch.
Tina•24 Mar 2026
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