Best for
Teams that need customer support software for small teams without ticket queue complexity.
- Keep replies coordinated
- Hand off without losing context
- Stay responsive after hours
One inbox for the whole team
Shared context keeps live chat from becoming scattered across tabs, emails, and private notes.
- Conversation ownership
- Internal visibility
- Resolved conversation history
Support without the queue ceremony
Chatting keeps support direct and human before you need ticket states, complex routing, or help desk administration.
- Clear open conversations
- Saved replies
- Lightweight status workflow
FAQ
Is this a help desk?
Chatting is a lighter shared inbox and live chat workflow. It fits teams that want fast conversations before they need a full help desk.
Can multiple teammates use the inbox?
Yes. Chatting is built so small teams can see conversations together, assign ownership, and avoid duplicate replies.
Ready for small-team live chat?
Start real-time conversations without enterprise help desk bloat.
Start small-team live chat