Guides

Practical guides for teams using Chatting every day

Clear walkthroughs for integrations, inbox workflows, AI Assist, and the operational details teams usually have to figure out the hard way.

Chatting API reference cover with endpoint and response panels.
Featured guide

Chatting API reference

Overview of Chatting's supported external API surface, including Zapier endpoints and the first-party browser and dashboard routes used by the product.

16 Apr 20264 min read

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10 published

Chatting API reference cover with endpoint and response panels.
16 Apr 20264 min read

Chatting API reference

Overview of Chatting's supported external API surface, including Zapier endpoints and the first-party browser and dashboard routes used by the product.

Read guide →
Chatting Expo and React Native guide cover with a mobile chat mockup and app setup panels.
9 Apr 20265 min read

Chatting Expo and React Native guide: add visitor chat with a real mobile package

Install the published React Native package, create a client, add a support screen, and register Expo push notifications.

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Chatting iOS SDK cover with an iPhone chat mockup and simplified app panels.
9 Apr 20265 min read

Chatting iOS SDK guide: add native visitor chat to your app

Install the iOS SDK with Swift Package Manager or CocoaPods, create a client, and present a native support screen in your app.

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Chatting Zapier starter Zaps cover with four workflow cards and a simple automation row.
9 Apr 20264 min read

Chatting Zapier starter Zaps: four workflows worth publishing first

Four Zapier workflows to publish first for alerts, logging, lead import, and follow-up.

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Chatting Zapier API reference cover with endpoint, request, and response panels.
9 Apr 20266 min read

Chatting Zapier API reference

Endpoint reference for Chatting's Zapier auth check, trigger subscriptions, sample endpoints, actions, and error codes.

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Chatting webhooks guide cover with event payload cards and a secure endpoint panel.
8 Apr 20264 min read

Chatting webhooks guide: send conversation events to your own endpoint

Send Chatting events to your own HTTPS endpoint and verify signed deliveries in your backend.

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Chatting Shopify guide cover with storefront, order, and customer context panels.
8 Apr 20264 min read

Chatting Shopify integration guide: bring order context into the inbox

Connect Shopify to Chatting so the inbox can show customer and order context next to each conversation.

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Chatting Zapier guide cover with trigger, routing, and action panels.
8 Apr 20265 min read

Chatting Zapier integration guide: build triggers and actions that actually help

Connect Chatting to Zapier so conversations, contacts, and tags can trigger automations or receive actions back.

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Chatting Slack guide cover with channel-style cards and reply panels.
8 Apr 20264 min read

Chatting Slack integration guide: connect alerts and reply from Slack

Connect Slack to Chatting to send conversation alerts into a channel and optionally reply from Slack.

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Chatting inbox shortcuts cover with keyboard-inspired panels and command palette shapes.
6 Apr 20265 min read

Chatting inbox shortcuts: every keyboard shortcut and AI Assist command

Reference guide for Chatting inbox shortcuts, AI Assist keys, and command palette actions.

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