Reduce churn.
Grow revenue.

Talk to customers on your website or app. Resolve problems before they leave and turn buying questions into sales from one shared inbox.

Start live chat free See how it works

Web

iOS

Android

React Native

pricing.yoursite.com

Monthly billing

Popular

Chatting Team

Usually replies in minutes

Need help choosing a plan that fits?

Visitor is typing...

I want to keep Pro, but the monthly plan is too expensive.

Switch to annual and keep Pro for less.

Type a message...→

Everything your team needs to act in time.

inbox.chatting.app

Inbox

4 active chats

1 new

James Mitchell

Monthly is getting too expensive...

RetentionAt risk

Sarah Kim

Can I switch to the annual plan?

Upgrade

Ryan Lopez

24m

I can't restore my purchase...

Billing

Aisha Thompson

Thanks, my Pro access is back.

Resolved

James Mitchell

/pricing · London

Churn risk

I want to keep Pro, but the monthly plan is too expensive.

Switch to annual and keep Pro for less.

Reply to James...→

Team Inbox

One inbox. Whole team.

Every conversation in one place. Assign chats, tag them, search them. Keyboard shortcuts for speed. Nobody drops the ball.

Offline mode

Never lose a lead

2:47 AM

We'll reply by email

Leave your details and we'll pick this up first thing.

Your email

How can we help?

Reply continues by email

I found the account issue. Your Pro access is active again.

Perfect, thanks for sorting it out.

Offline Mode

Never lose a lead.

Set business hours. Show a custom offline message. Capture their email. Reply later — it goes straight to their inbox, and they can reply back into the chat.

pricing.yoursite.com

Trigger

On /pricing for 30+ seconds

Chatting Team

Usually replies in minutes

Need help choosing a plan that fits?

Auto

Just now

Type a message...

Proactive Messages

Start conversations first.

Don't wait for visitors to reach out. Set automated messages on high-intent pages. Someone's been on pricing for 30 seconds? "Need help choosing a plan that fits?" You make the first move.

💬New chat

Which
page?

/pricing

/support

Sales Team

Support Team

Smart Routing

Right chat. Right person. Automatically.

Route conversations based on page URL, keywords, or visitor data. Pricing questions go to sales. Support issues go to support. No manual sorting.

Contact History

Know who you're talking to.

Chatting remembers visitors across sessions. See their full history — every page, every conversation, every visit. When someone comes back, you have context. Not "Visitor #4827."

Help & Support

Pricing page

Common questions

Still need help?

FAQ Suggestions

Instant answers before the chat starts.

Show relevant help articles before connecting to your team. Visitors get instant answers. You handle the complex stuff.

Live visitors

Visitors browsing right now

4 online

Visitor on /pricing

London, UK · 8m on page

Start conversation

Visitor on /demo

Berlin, DE · 3m on page

Visitor on /integrations

Austin, US · 2m on page

Visitor Tracking

See who's on your site right now.

Watch visitors browse in real-time. See what page they're on, where they came from, how long they've been there. Spot high-intent prospects on your pricing page. Reach out before they leave.

Start small-team live chat

Works with your stack.

Slack +Zapier Shopify { }Webhooks

Slack

#sales-alerts

Chatting 10:42 AM

New chat from Sarah Kim

Page: /integrations/slack

Message: "How do I connect Slack alerts?"

View in ChattingReply in Slack

Get notified in Slack. Reply from Slack. Never leave your workflow.

Zapier

CChatting

New chat

HHubSpot

Create contact

Trigger → action

Connect to 5,000+ apps. Push leads to your CRM. Trigger automations. No code.

Shopify

Order history

Customer: Sarah Kim

Orders: 3

Total spent: $847

Latest order:

#4821 — $129

Blue Widget (x2)

Shipped ✓

See order history in the chat sidebar. Know who you're helping.

{ }

Webhooks

{

"event": "chat.started",

"visitor": {

"name": "Priya Nair",

"email": "priya@company.com",

"page": "/contact"

"timestamp": "2025-01-15T10:42:00Z"

}

Send events anywhere. Build custom integrations. Real-time.

Slack

#sales-alerts

Chatting 10:42 AM

New chat from Sarah Kim

Page: /integrations/slack

Message: "How do I connect Slack alerts?"

View in ChattingReply in Slack

Get notified in Slack. Reply from Slack. Never leave your workflow.

Shopify

Order history

Customer: Sarah Kim

Orders: 3

Total spent: $847

Latest order:

#4821 — $129

Blue Widget (x2)

Shipped ✓

See order history in the chat sidebar. Know who you're helping.

Zapier

CChatting

New chat

HHubSpot

Create contact

Trigger → action

Connect to 5,000+ apps. Push leads to your CRM. Trigger automations. No code.

{ }

Webhooks

{

"event": "chat.started",

"visitor": {

"name": "Priya Nair",

"email": "priya@company.com",

"page": "/contact"

"timestamp": "2025-01-15T10:42:00Z"

}

Send events anywhere. Build custom integrations. Real-time.

Everything else included.

Widget Customization

Your colors, your logo, your welcome message. Looks native.

Analytics

Response times, busiest hours, team performance, satisfaction scores.

AI Assist

Summarize threads, get reply suggestions, auto-tag conversations. AI helps — you decide.

Saved Replies

Common responses in one click. Stop retyping.

File Sharing

Screenshots, PDFs, invoices — right in the conversation.

Team Management

Invite teammates, assign roles, see who's online.

Email Fallback

Visitor leaves? Conversation continues over email. They reply, it's back in chat.

Widget Customization

Your colors, your logo, your welcome message. Looks native.

Saved Replies

Common responses in one click. Stop retyping.

Team Management

Invite teammates, assign roles, see who's online.

Analytics

Response times, busiest hours, team performance, satisfaction scores.

File Sharing

Screenshots, PDFs, invoices — right in the conversation.

AI Assist

Summarize threads, get reply suggestions, auto-tag conversations. AI helps — you decide.

Email Fallback

Visitor leaves? Conversation continues over email. They reply, it's back in chat.

How we stack up.

	Chatting	Intercom	HubSpot Chat	Crisp
Starting price	Free	$29/seat/mo	"Free" (requires CRM)	Free
Unlimited chats from	$20/mo	$29+/seat/mo	Paid plans	$25/mo
Setup time	3 min	30+ min	30+ min	15 min
Per-seat pricing	No (up to 3)	Yes	Yes	Yes
Built for	Small teams	Support ops	HubSpot users	Everyone
Complexity	Simple	Complex	Complex	Medium

Live chat without enterprise complexity or pricing.

Chatting is $20/month with 3 members included, then $1/member/month.

Compare Chatting vs Intercom →Cheap Intercom alternatives →

Live in 3 minutes. Seriously.

Copy

<script
src="https://usechatting.com/widget.js"
data-site-id="your-site-id"
></script>

Works everywhere

WordPressWebflowShopifySquarespaceHTML

Add one snippet

Copy a line of code to your site. Works everywhere: WordPress, Webflow, Shopify, custom builds.

Widget Settings

Brand color

#2563EBcolor picker

Welcome message

Need help with your plan or account?

Position

LeftRight

Business hours

Mon-Fri9:00-6:00

Customize

Your colors, your message. Or skip it.

James Mitchell

On /pricing now

Live

Can I switch to annual without losing Pro?

Yes. We can help you change plans and keep access.

Type reply...Send

Chat with usx

Need help with your plan?

Can I switch to annual?

Type a message...

Start talking

A customer asks for help. You resolve the problem before they churn or leave.

Simple pricing. No per-seat games.

Start free. Pay when you're ready.

Starter

Free

50 conversations/month
1 team member
Widget customization
Email notifications

Start free →

Recommended

Growth

$20/month

Unlimited conversations
3 team members included
Then $1/member/month
Contextual messages
Visitor tracking
Advanced analytics
AI Assist
Routing rules
Saved replies
API access
Custom branding
White-label widget
Integrations

Start 14 day free trial →

No credit card required

Need more than 3 people?

$1/member/month after that. Team of 10 = $27/month. Still less than one Intercom seat.

Frequently asked questions

Can I customize the widget?

Yes. Chatting is designed for brand-aware widget copy, colors, and placement so the experience feels like your site.

Is this only for support?

No. Small teams use the website chat widget for sales questions, onboarding questions, and customer support.

Is this a help desk?

Chatting is a lighter shared inbox and live chat workflow. It fits teams that want fast conversations before they need a full help desk.

Can multiple teammates use the inbox?

Yes. Chatting is built so small teams can see conversations together, assign ownership, and avoid duplicate replies.

Why does visitor tracking matter for live chat?

It helps your team understand intent before replying, which makes conversations faster and more useful for visitors.

Is visitor tracking only for sales?

No. It helps support teams too, especially when a visitor is stuck on pricing, setup, checkout, or documentation.

Is live chat worth it for small businesses?

Yes, when your site already gets visitors with questions. Chatting helps small teams respond faster without adding enterprise support overhead.

Can I start simple and grow later?

Yes. Start with the widget, shared inbox, and offline capture, then add more workflow only when support volume proves you need it.