Install Chatting on your website

Chatting gives each workspace a site-specific install snippet. You need owner or admin access to copy it.

Add the widget

1. Open Widget in the Chatting dashboard.
2. Choose Install and select your website platform.
3. Copy the snippet shown for your site.
4. Paste it before the closing </body> tag on every page where chat should appear.
5. Publish your website, then return to Chatting and run the installation check.

If the check cannot find Chatting

• Open the published site rather than a local preview.
• Confirm the snippet contains the site ID shown in your dashboard.
• Check that a consent manager or content-security policy is not blocking the script.
• Remove older duplicate snippets before checking again.

Your brand colour, welcome message, launcher position, and offline behaviour come from Widget and Settings → Automation; you do not need to edit the snippet when those change.