The short version
Chatting puts a live chat widget on your consultancy website and shows you who's browsing right now. When a potential client visits your services page or pricing page, you can start a conversation before they leave. No bloated support stacks. No enterprise price tags. Just a shared inbox where your small team can reply fast and never miss a lead.
- Real-time visitor awareness shows you who is on your site and which pages they view
- Shared inbox lets your team reply from one place without forwarding emails manually
- Saved replies speed up answers to common questions about your services
- Simpler than Intercom or Zendesk—no unnecessary features you're not going to use
- Built for small teams who want every conversation, not just the ones that happen to land in a contact form
Why Consultancies Need Live Chat
Consultancy websites attract high-intent visitors. Someone browsing your 'strategy consulting' page or comparing your pricing against competitors is close to a decision. If they have a question and can't find an answer quickly, they move on.
Live chat catches these visitors at the moment they are considering your services. You see they are on your site, you know which service interests them, and you can reply in real time. That context turns a browsing visitor into a qualified lead.
Traditional contact forms work, but they are slow. The visitor fills out a form, you get an email hours later, you reply, and the conversation stretches across days. Live chat compresses that timeline. You answer questions while the interest is hot.
How Chatting Fits Consultancy Teams
- Your team stays in one shared inbox—everyone sees the conversation and can jump in
- You see which pages visitors are viewing, so you know what they are interested in before you say hello
- Saved replies handle common questions about your process, pricing, or availability without typing the same answer twice
- No per-seat pricing that punishes small teams for adding one more person to the inbox
- The widget loads fast and doesn't slow down your website
Bottom Line
If you run a consultancy and want to talk to website visitors while they are still deciding, Chatting gives you the basics without the bloat. Real-time visitor context, a shared inbox, and fast replies. No enterprise tool required.
Your website gets traffic. Make sure someone is there when the right visitors arrive.
See pricing
See how Chatting handles live chat for consultancies for small teams.
See pricingFAQ
Does Chatting work for service businesses outside of consultancies?
Yes. Any small team that wants to talk to website visitors in real time—agencies, coaches, professional services—can use Chatting.
Can multiple people on my team use the same inbox?
Yes. Chatting routes all conversations to a shared inbox so your team can collaborate on replies without forwarding emails back and forth.
Do I need technical skills to add the chat widget to my website?
No. Chatting provides a small snippet of code you paste into your website. Most people set it up in under ten minutes.
Can I see who is on my website in real time?
Yes. Chatting shows you active visitors and which pages they are viewing. You use this context to start relevant conversations.
What's the difference between Chatting and Intercom?
Chatting is built specifically for small teams. It focuses on the core features you need—a chat widget, visitor context, and a shared inbox—without the extra tools that drive up cost and complexity.
